What Meeting Planners Have to Say About Campbell’s Conference Center:
"Julia and the staff were wonderful to work with and available whenever they were needed. It is always a pleasure to have my annual meetings at Campbell’s." Roland Smith - Northwest Wholesale, February 2014
"We couldn't be happier with the service received. Laura McNamara was extremely attentive to our needs, a total pleasure to deal with. The front desk people bent over backwards to help us get in and out. Providing us a ride to the boat ferry really helped us out. We will always come to Campbell's first when looking for lodging in Chelan." Lendol Calder - Director Augustana Holden, January 2014
"Excellent service all departments – our board very satisfied." JoAnn Kaiser – Executive Director Washington Association of Nurse Anesthetists, October 2013
"My first time planning and coordinating. Your staff made it painless and made it look like I knew what I was doing! Thank-you!" Cyd Donk - WA St Assn of Permit Technicians, October 2013
"Everyone had an awesome weekend. Laura was incredible in her planning and going with the flow of all the changes our group had along the way. SO, appreciate all of the help and assistance in making this a great weekend!" Susan Pflederer – Accenture Women’s Retreat, September 2013
"I can’t tell you how many attendees and board members commented on how GREAT the customer service was at Campbell’s. Everyone was so attentive and thoughtful, it made the whole conference that much better and helped it run smoothly. I hope to work with you all again soon!" Lucy Momoh – WA Community Mental Health Council, September 2013
"We received wonderful comments from our attendees. Thank-you so much!" Kate Donmoyer – WA Society of CPAs, July 2013
"I wanted you to know that I received nothing but positive feedback from our participants during their stay with you and many made specific comments about both the friendliness and courtesy of the staff, and how fabulous the food was. Some participants said it was the best food they had ever had at a conference and we have never gotten so many requests for recipes. Our hats are off to you and your chef!" Gladys Campbell – Northwest Organization of Nurse Executives, July 2013
"We always love coming to Campbell’s. Our attendees always have good feedback. All of the staff at Campbell’s were excellent as usual." Shannon Bozarth - Washington State Medical Association, May 2013
"I could not be more pleased with our experience at Campbell’s. Laura McNamara was incredibly helpful throughout – from the planning process all the way through departure. Not only did she assist with getting every single detail coordinated at the resort, but she also provided input on offsite activities and dining, and did all the legwork in finding us transportation in town. I was also impressed with how responsive and helpful the staff assisting in the meeting rooms were." Julie Vaughn – Expedia HRLT Offsite, May 2013
"Service and facility were great. I hope we can do this again and will certainly use Campbell’s for family vacations." Linda Root – WSU CPAAS, May 2013
"Everyone in our group enjoyed meeting and staying at Campbell’s…we would love to return to Campbell’s for a future meeting. That was the unanimous consensus of everyone in attendance! And, as the meeting planner, working with the Campbell’s staff is very pleasant. I feel I could not be in better hands and everyone helped make my job so much easier!" Eileen Bushman – Transportation Improvement Board, May 2013.
"Special thanks to Mary Amsden and Barb Smith for taking care of us and making it a great event! Also, thanks to Jason and Edie for being so responsive to our every need. You have a great staff and I look forward to our next event at Campbell’s." Karen Pendleton – Washington State Road Design Conference, November 2012
"Everyone in your offices were a dream to work with – and you handled our slight freakouts with grace and wisdom! Thank-you so much for everything – our conference was a HUGE success thanks to you – we loved being back home and look forward to next year!" Theresa Barnaby – Washington Library Employees, 10/31/2012
"We already booked 2013 and 2014. We are a not-for-profit professional group and it has been our experience that we get the best value for the dollar at Campbell’s. That our memberships’ loyalty to your facility keep us coming back." Sharon Rice, President – Hearing Examiners Association of Washington, 10/26/2012
"We love coming to Campbell’s. We have been coming for so many years that your staff knows and anticipate all of our needs and preferences. The food is great, we had perfect weather (not that you are in charge of that, but it is always lovely), and the staff’s customer service cannot be topped anywhere –Betsy and the catering staff are the best!!!" Anne E. Koespell RN, BSN, MHA, CLNC - Executive Director
Washington State Hospice & Palliative Care, 10/03/2012
"Since 1992, I have coordinated 33 conferences for two organizations. One group representing WA Municipal Clerks and the other WA State Law Enforcement Officers & Firefighters Education Association (LEOFF 1). I have booked conferences from Vancouver, WA to Blaine. From Eastern WA to Western WA and have yet to find a conference site that even comes close to Campbell’s Resort. As a result, I have booked the last 11 Police & Firefighters conferences at Campbell’s Resort and currently we are booked through 2016. Campbell’s Resort is a fifth generation family operated resort with conference staff that have been employed for Campbell’s Resort for years. It is such a pleasure to work with staff that know your needs from year to year. I have worked with a few conference sites that had a turnover of coordinators between booking and the actual conference, which resulted in much chaos for me.
Campbell’s is the Nordstrom’s of conference sites." Linda Alvar - WA St Law Enforcement Officers & Fire Fighter, May 2012
"Look forward to working with you again next year! Thanks for everything and I love that you are a family run business where it is apparent everyone feels like part of that family : )" Director Ginnie Jo Blue – WA St Council for the Social Studies Conference, March 2012
"Overall my guests were very pleased with the service and the resort itself." George Lilya – Toshiba Conference, Feb. 2011
"As always it was delightful to work with everyone there and spend time in such a beautiful atmosphere. I truly feel that we have a relationship that, although business, transcends to a personal level. Campbell’s staff is very responsive and communicative. In addition what comes through is that the staff enjoys being there – in turn so do the guests. Thanks again for everything you did to ensure a successful 2010 WATPA conference." Cynthia Jordan - WA Auto Theft Prevention Conference, 11/03/2010
"The front office staff particularly is possibly one of the best customer services in the northwest. I was in hospitality management for 30 plus years prior to transitioning to hospice service and am sorely disappointed at what I see as customer service in general in our current culture. You have mastered the art of superior customer service in all of your staff, but your front office staff ( even witnessed one on the phone with another client ) is personable and when they are “dealing” with you, you feel like you’re the only guest in the place – GOOD JOB." Roger Hiles Washington State Hospice and Palliative Care Group 10/06/2010
“I encountered many of your staff during this 2 day meeting. Every single person I talked with or just crossed paths with either talked with me, answered my questions or smiled and greeted me. The service has always been good, but I thought it was quite remarkable that every single employee at least smiled and acknowledged me in some way. It was nice.” Barbara Schlimmer, Rural Health Clinic Association of Washington 04/29/2010
“I’ve never been to a conference where the staff was so helpful. Every Campbell’s employee we ran into was polite, friendly, helpful, happy, etc. I was VERY impressed. All of the planning was a breeze with the help of Marie, Mary and Lorinda. A special thanks to Betsy and her crew for all their on-site assistance as well! Our MCA treasurer has said that Campbell’s is the best resort to work with and I now understand why.” Mindi Ann Breiner, Misdemeanant Corrections Association 04/18/2010
“Our commissioners and I wish we could hold all our meetings at your facility.” Susan Yeager, Washington Fish and Wildlife Commission
"Overall a great place. I would recommend you to anyone."
Patty Bernard, meeting planner for CHS, Inc.
"I had the best experience working with you all. I can't wait to come back."
Yvonne Kibler, meeting planner, Office of Crime Victims Advocacy
"I'm in awe of the high quality of all services provided by Campbell's. If you'd like, please use me as a professional reference to people considering Campbell's as a conference site!"
- Gail Donovan, meeting planner for Washington Association of Medical Staff SVC
"In spite of our small group, we felt like we were treated like royalty. One of our participants said she felt like a princess, her room was fabulous."
- Peter Rodionoff - meeting planner for Farm Family Support Group
"I just wanted to say a big "Thank You!" to the entire staff of Campbell's, who helped make the WRPA conference run as smoothly as it did. Your banquet / catering / conference staff showed a true commitment to excellent and friendly customer service that is almost always nonexistent at other facilities." Colin Walker - Washington Recreation and Parks Association Annual Conference A/V Chair
"Campbell's Resort shines with
that down home hospitality."
- WA CEO Magazine
"I have done 13 conferences all over
the state and your resort is by far the best..."
- Linda Alvar, Meeting Planner for WA St Law
Enforcement Officers & Fire Fighters
"I believe Campbell's Resort is in the top
5 in the state because of attention to
sleeping room quality, food quality and
- Liz Wilson, Meeting Planner for WA St.
Bankers Assn. AG Conference.
"The food was outstanding - not an easy accomplishment when serving as many."
-Brenda Orffer, Meeting Coordinator for the Washington Health Care Association
"TOP NOTCH! We had a very pleasurable experience and would like to hold our retreat there again next year. Everything was top notch. It was nice not to worry about things being set up and taken care of properly. I would recommend Campbell's to everyone!"
- Ms. Kim Bresler, Meeting Coordinator for the National Federation of Independent Business
“Thank-you. The entire staff has consistently been excellent.”
- Tom Schumacher, Washington State Department of Veteran Affairs
“I find it a pleasure to work with everyone at your resort. Excellent staff always very helpful. Thank-you!”
- Connie Smith, Light House Christian Center
“The conference was enjoyed by all and it was said a new standard for conferences was set. If we ever have the opportunity or influence again, we would be happy to recommend you as a venue for our group.”
-Debbie Richey, United States Power Squadrons, Sail and Power Boating, District 16
“It was wonderful to have our convention at Campbell’s. Thanks so much for everything. It was pleasure working with all of you.” - Washington State Snowmobile Association
“Everyone from front to back were exceptional. It’s like visiting the best of family and enjoying every moment.” - Washington State Funeral Directors
“You guys did a great job. I know the ESD has held functions before – but this was my first experience planning. It was a wonderful experience. Thank-you.” – Jackie Messer, North Central Education Service District
“Our conference runs itself because of you. All your staff is very helpful and available. THANKS!”
- Kim Lyonnais, Washington Association of County, City and Regional Planning Directors
“WSCPN loves to have our annual meeting at Campbell’s. You guys are the best.” - Georgia Lang, Washington State Council of Perioperative Nurses
“Everyone had a great time! Food was excellent as usual.” - Kurt Grossarth, Weinstein Beverage Company
“Ecology fully enjoyed our stay at Campbell’s. We greatly appreciate you fitting us in to your busy schedule and all you did to make our conference a success. We will be back.” Washington State Department of Ecology, 11/6/07
“Your staff and facilities are exceptional. Thank-you for your efforts to provide us the excellent service. There is no other destination we would consider to hold our annual conferences. Thank-you.” Washington County Regional Planners, 9/12/07
“Everything was way above the best!” – Washington Perioperative Nurses, 10/13/07
“We appreciate the help that was given. It was nice to work with people who are organized and helpful in making changes when needed.” Delicious Red Hatters of Lake Chelan & Historic Chelan Downtown Association, 4/13/07
“You all do a great job – year after year!” Washington State Funeral Directors, 8/18/2007
“Love you all!!!!” Washington State Nurses Association, 9/22/2007
“ Looking forward to Renovations! As always sent 60 guests home happy! Betsy, Janet, and Lorinda all get my tremendous thanks for being so great to work with. Mr. Campbell, please give these folks a great raise or a tremendous appreciation effort. They make it work for you!!! Washington Aggregate and Concrete Association, 7/4/2007
“Words cannot express how wonderful working with you has been. You made this a very pleasant & easy experience. WAPED cannot thank you enough. We will see you in 2011” Rosa Liu Lundborg, M.Ed., Disability Support & Veterans Services Coordinator, 4/18/2007
“This was a wonderful experience-as always. Thank you for all the help. Your staff is awesome – clear down to the yard keeper. Love it!!” Carrie Stokes, NCESD-Special Education,6/19/2007
“Kudos to everyone at Campbell’s! Everyone loved the facilities and many talked of returning to your facility with their families.” Jovita Ramierz, Meeting Planner, 4/26/07